FREQUENTLY ASKED QUESTIONS
Frequently asked questions
Can I customise an order?
Yes, all of my prints are customisable. There are drop down menus to select your choice of font colour and to add the details of the name and/or date of birth that you would like to be added to your print.
How long does it take for orders to arrive?
I aim to get all orders posted within 3 days of ordering so please expect 3-5 days for your order to arrive.
How are my orders packaged?
A4 prints will arrive flat in a biodegradable cellophane bag and stiff envelope.
Can I return items that I am unhappy with?
I really hope that you are happy with your order but if not, I will be happy to offer a refund on any uncustomised orders. Please return the item in the original packaging within 5 days. The buyer will be responsible for postage.
Which payment methods do you accept?
I currently accept credit/debit cards & PAYPAL.